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Privacy Notice


This Privacy Notice was last updated on November 29th, 2023 and applies to Jamaica’s citizens and legal permanent residents.

Contact details

Name: MSC McKay Jamaica Limited

Address: 27 Lady Musgrave Road, Kingston 5. Kingston, St, Andrew

Phone Number: 876 978 9871-5

E-mail: msckingston@mscmckay.com

Webpage: www.mscmckay.com

The types of Personal Information we may collect

We currently collect and process the following information:

  1. Names – Used for Identification and Accounting purposes.
  2. Addresses – Used for Identification purposes and in some cases to locate the vehicle to be inspected.
  3. Email Addresses – Allows clients to receive, access and retrieve Vehicle Report Information online.
  4. Telephone Numbers – Used to contact clients if necessary.
  5. TRN – Used for Identity Confirmation of a client.
  6. Vehicle License Plate – Used to assist in the Identification of the vehicle to be inspected.

 

How we obtain personal information and who we may share it with

Personal information is usually provided to us by individuals or entities to provide Motor Valuation, Damage Assessment, and any other type of Inspection Report. These reports are required to contain some personal information.

We may also receive your personal information indirectly from, and we may share it with, the following:

  1. Insurance Companies
  2. Insurance Brokers
  3. Financial institutions
  4. Legal Entities
  5. Government Offices
  6. Auto Sale Companies

Why we have personal information

Under Jamaica’s Data Protection Act, 2017, the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting the Data Controller Representative at MSC McKay Jamaica Limited in writing.

(b) Under our registration as a Loss Adjuster under the Insurance Act, MSC McKay Jamaica Limited has an obligation to provide entities reports that are required to contain personal information.

 

How we store your personal information

Your information will be securely stored on Amazon Cloud Servers located in the State of Virginia in the United States Of America and is also protected under The Virginia Consumer Data Protection Act (2023). These servers utilize encryption in the transfer of data and are protected from unwanted intrusion by using the latest industry-standard protection.  As our reports may be used for Legal (Eg: Court cases, Estate settlements) as well as Financial matters, we presently retain all report information indefinitely.

Your data protection rights

Under the Data Jamaica’s Data Protection Act, 2017, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to request the erasure of your personal information.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information.

Your right to object to processing – You have the right to object to the processing of your personal information.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you.

You are not required to pay any charge for exercising your rights. If you request by email or letter, we have one month to respond.

 

How to lodge a complaint.

If you have any concerns about our use of your personal information, you can make a complaint to us at email msckingston@mscmckay.com, or send a letter addressed to

The Data Controller Representative

MSC McKay Jamaica Limited

Address: 27 Lady Musgrave Road

Kingston 5

St, Andrew

Phone Number: 876 978 9871-5

 

You can also lodge a complaint to the Data Commissioner’s Office if you are unhappy with how we have used your Personal data.

 The Data Commissioner’s offices

Address: The Masonic Building (2nd Floor)

45-47 Barbados Avenue

Kingston 5, Kingston

St. Andrew

Phone Number: 876 920 4390

 

For Questions and/or comments about our Privacy Notice and this statement, please contact us.

Thank you for your continued confidence and trust.

Islandwide Locations

Kingston

Head Office
27 Lady Musgrave Rd.
Kingston 5
St. Andrew
(876) 978 9871-5
msckingston@mscmckay.com
Monday - Friday
7:30am - 5:00pm

Portmore

Shop #12,
Portmore Town Center Plaza
26-27 Merchantile Avenue
St. Catherine
(876) 998 6369
mscportmore@mscmckay.com
Monday - Friday
8:30am - 4:30pm

Ocho Rios

Penthouse #2,
The Pineapple Hotel
Pineapple Place
Ocho Rios, St. Ann
(876) 974 1415
mscochorios@mscmckay.com
Monday - Friday
8:30am - 4:30pm

May Pen

Shop #3,
Auto All Plaza
30a West Park Avenue
May Pen, Clarendon
(876) 902 8760
mscmaypen@mscmckay.com
Monday - Friday
8:30am - 4:30pm

Montego Bay

Shop #4,
Nnatts Complex
Fairview Shopping Center
Bogue, St. James
(876) 684 9706
mscmontegobay@mscmckay.com
Monday - Friday
8:30am - 4:30pm

Mandeville

Shop #10,
Caledonia Plaza
Mandeville
Manchester
(876) 961 4202
mscmandeville@mscmckay.com
Monday - Friday
8:30am - 4:30pm

MORANT BAY

Valuations & Mechanical Reports
By appointment only


(876) 978 3010
msckingston@mscmckay.com
By appointment only

Old Harbour

Shop #3,
Auto All Plaza
30a West Park Avenue
May Pen, Clarendon
(876) 902 8760 - (876) 495 9119
mscmaypen@mscmckay.com
Wednesdays & Thursdays only
8:30am - 4:30pm

© 2025 MSC McKay Jamaica Limited. All Rights Reserved.   /   Designed & Developed by Chrysalis Communications.

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