Whether you’re stranded or need critical equipment moved, BigRig Recovery & Transport is the professional solution you can count on. Powered by MSC McKay, we are Jamaica’s premier choice for recovery and heavy-duty transport. Every recovery and transport job we undertake is insured, giving you complete peace of mind backed by our power, precision, and reliability.
Wrecker Services
BigRig Recovery & Transport delivers island-wide towing and transport solutions for both personal and commercial clients. Equipped with a state-of-the-art wrecker featuring an 8-ton rotating crane, we are fully prepared to tackle any recovery challenge with precision and power.
Service Catalogue
24/7 roadside assistance, recovery & transport
- Motorbikes
- Cars
- SUVs
- Minivans/Pickups
- Coaster Buses
- Box Body Trucks (under 20ft)
- Fleet Vehicles
Heavy Equipment Transport
We deliver to your location safely and on time. We can carry any asset up to 10 tons.
- Portaloos / Portacools
- Generators
- Backhoes
- Mini Excavators
- Forklifts
- Compactors & Rollers (up to 10-ton)
- Commercial Air Conditioning Units
- and more
Long-Distance & Scheduled Transport
- Need equipment moved from Kingston to Montego Bay? We offer scheduled, insured transport services.
- Moving a Classic Car? We’ve got you covered.
Other
- Boats – with or without trailer and up to 24ft in length
- 20ft Containers (empty)
- Truck/Tractor Engines
- Large Central A/C units
- Prefab Houses
- Repossession
Why Choose Us?
We are licensed and insured.
Powered by MSC McKay Ja. Ltd – the name you know, the service you trust – serving Jamaica professionally and confidently for over 4 decades. Whether you’re stranded on the road or have a complex moving project, you can count on our professional team dedicated to exceeding your expectations. For complete peace of mind, every job we handle is fully insured, ensuring your treasured asset is protected with every move.
Features/Benefits:
- 24/7 Availability: Broken down at 2 AM? We’re the ones to call. We’re here for you, day or night, rain or shine. Your safety is our number one priority.
- Insurance Coverage: We take your asset seriously! We are fully insured because your assets deserve the highest standard of care. It’s a guarantee of our commitment to you. Always choose an insured professional and never risk your asset with an uninsured contractor.
- Rapid Response Times: We know every minute counts. Our dispatch team is optimised for swift response to get to you faster, and you can track their journey to you.
- Certified Professionals: Your safety and the safety of your assets are our top priority. Our team is highly trained and certified.
- State-of-the-Art Wrecker: Our modern Flatbed Wrecker with its 8-Ton Crane, 21ft Rotating Folding Arm, lift capacity of 8000kgs, is ready for any task.
- Community-Focused: We’re not just a service; we’re your partners on the road, committed to keeping Jamaica moving.
FAQ’s
1. Factors that Influence Towing Rates
Towing rates aren’t just based on distance. Several other factors affect your cost, including:
- Location: Our flat fees cover 10km, and we charge from hook up to your drop off point. If your destination exceeds the cap, you may be charged a per-km rate in addition to the flat fee.
- Vehicle or Asset Type: Towing a small car is different from towing an SUV, a pickup truck, or a commercial vehicle. Larger vehicles or assets require more powerful equipment or different towing methods, which can impact the price.
- Time of Day: If you need a tow between the hours of 10:00 pm – 7:00 am or during a holiday, a surcharge is typically applied.
- Roadside Conditions: If your vehicle is stuck in a ditch or buried in mud, special tools and extra time will be required to winch it out – this is known as recovery winching services, and it adds to the overall cost.
2. Is there a Base or Hookup Fee?
A base fee is charged for hooking up your vehicle or transporting your asset. This fee is separate from mileage or additional services, which will apply depending on your situation or if it is extended beyond the 10km zone.
3. How can you estimate your towing rate?
- Measure the distance ahead of time: Use a map app to calculate the exact number of miles between your current location and your desired drop-off point and advise the dispatcher.
- Know your vehicle’s details: Be prepared to tell the dispatcher your vehicle’s make and model, and whether it is a front-wheel, rear-wheel, or all-wheel drive. Some vehicles require special towing methods, which can affect the rate.
- Take notice of your situation: If your car is in a ditch or otherwise hard to access, mention that during your call. Mentioning this information helps us determine if recovery services or special equipment are needed.
- In the case of an accident, we will need to know the following: are the keys available, where on the vehicle is damaged, are any wheels missing or damaged, is the car able to roll, can the steering wheel turn, can the vehicle go into neutral, and is anybody hurt. Take photos (if possible) and send them to the dispatcher.
4. Can you handle pick-up trucks, sports cars, SUVs?
We are able to carry All Wheel Drive vehicles, Rear Wheel Drive vehicles and Front Wheel Drive vehicles. We can carry sedans, pick-up trucks, sports cars, SUVs, luxury cars, motorcycles, golf carts, boats, you name it!
5. What methods of payment do you accept?
Cash and credit cards or bank transfer.
6. How do I get home?
We suggest the customer arrange a ride via their friends or Uber.
7. Are you open 24/7/365?
Yes, we are open all day, every day.
8. What is the process if I need to file a complaint, in case there is an issue?
We hope you won’t have to file a complaint, however, if you do, please call our main number or email us at bigrig@mscmckay.com and someone will happily assist you towards a satisfactory solution. We pride ourselves on our reputation.
Finally, a recovery service you can rely on. Professional, prompt, and powerful.
