A little bit about us...

Think Value... Think MscMcKay!Felicity Crosswell-Brandt

A veteran of the loss adjusting business, Mrs. Brandt pioneered MSC Limited in 1986. At the invitation of the Board of Motor Owners Mutual, Mrs. Brandt undertook the job of working with the Fraud Squad in 1986, to bring to a conclusion massive industry fraud. A total of 15 people were arrested and charge, including insurance personnel, repairers, and loss adjusters. Shortly thereafter, MSC provided investigative services to the industry and was later invited to start providing loss adjusting services. With 25 years of loss adjusting experience, Mrs. Brandt is considered an expert in motor loss adjusting and fraud prevention. Mrs. Brandt also operates as a Consultant and has worked throughout the Caribbean.

Mrs. Brandt was the first woman and Caribbean member of the American Institute of Industrial Security. She is an avid equestrian, and was the first woman steward of Caymanas Park race track. She has been honored by Juan Samaranch at the Olympic Association for her contribution to equestrian pursuits in the Caribbean.

She has one daughter, who is married and lives in Cincinnati, Ohio. USA.

David McKay

After a school career at Excelsior High and Jamaica College, David entered the employment field joining in the claims department of Dyoll Insurance Company. After three years with Dyoll, he moved joining Crawfurd Fletcher Insurance Brokers and then for a short period, Zenith Insurance Brokers and Fletcher Bowman Limited.

In 1991, he joined the start-up of Tarren Loss Adjusters and remained with them until 1993 where he finally settled with Management Security Consultants Limited. He owned and operated McKay & Associates between 1998 and 2000 before returning to a partnership in 2000 with Management Security Consultants Limited. Management Security Consultants condensed in to the acronym MSC and the McKay & Associates was added.

His personal qualifications include STAR 2000 – Vale National-Pennsylvania, USA. “Estimating in Structural Damage” and the designate CPE, Vale National, Pennsylvania USA – which is the highest level of accreditation possible in the USA. During his earlier career, he attended the College of Insurance & Professional Studies, an organization that he is now a sitting Director. He is also a Director of the Loss Adjusters Association of Jamaica and the Motor Repairers’ Association of Jamaica. David’s career has been committed to the insurance industry and he continues to play an active role through his own organization as well as the Boards that he sits on.

He is married with one son.

Colin Lee Quee

Senior Assessor - Head Office
Colin Lee Quee was no stranger to the business of insurance claims when he started working at MSC McKay (Ja) Ltd. in October 1995. He has over fifteen years experience as a Loss Adjustor and is known for his astute attention to detail. He not only spent time at the Jamaica German Automotive School but also attended the Insurance College of Jamaica. He enjoys the whole process of looking at vehicles, checking damaged parts, making adjustments to repairers' estimates and preparing reports. In his estimation, there is no insurance claim too difficult for him to handle. Working at the company is a challenge he embraces. He takes the opportunities his day to day Senior Assessor's duties bring, to learn and to grow. He considers travelling extensively as one of the perks of his job as well as the diversity of loss adjusting, known for its constant changes with new vehicles being manufactured everyday. He feels rewarded each time he discovers that a damaged vehicle can be repaired for much less than the repairer had originally estimated. It gives him the satisfaction of knowing his assessment was a job well done. He is proud of the reputation he has built through years of experience and sees MSC McKay becoming even better by maintaining its high standard in the industry.

Morris Jones

Senior Assesor - Head Office
Morris Jones has been a part of the motor vehicle industry for a long time. Prior to his employment at MSC McKay he worked at two auto companies in the capacity of supervisor, at one point working specifically with autoparts. This experience made him occupy the position of Parts Clerk when he first started at MSC McKay in December 1994. He eventually began to do motor valuations and later, assesments. He became Senior Assessor in 1997. He enjoys every aspect of his job and always looks forward to the occasional new vehicle which has never inspected or driven. It gives him the opportunity to increase his knowledge and broaden the scope of his experience, which he welcomes readily. He derives a sense of fulfillment each time he completes a report without car owners, insurers or repairers having any issues or concerns. This highly respected assessor who has won the confidence of insurers, is certain that MSC McKay will stand out even more in the loss adjusting crowd in the years to come and further cement the position it now holds as leader of the industry in Jamaica and the region.

Nicholas Allen

Senior Assessor - May Pen Branch Office
Nicholas Allen officially started working at MSC McKay (Ja.) Ltd on May 1, 1995 as a Junior Assessor. He was an outstanding student of the Jamaica German Autmomotive School and was often called upon by the company to carry out assessments while still enrolled there. After graduating, he served the company full-time in Kingston until 1998 when he was transferred to the Mandeville branch in the capacity of Senior Assessor. In 2002 he was chosen as the perfect candidate to spearhead the opening of a new branch in May Pen, where he resides. As Senior Assessor his phone rings constantly with queries from insurers, repairers and clients. The May Pen branch serves central Jamaica - between Old Harbour and Porus - making it necessary for him to travel extensively. May Pen is a very fast paced town and he is often required to do as much as twenty-eight assessments and valuations per day. The holder of a City & Guilds certificate, Mr. Allen enjoys the fact that repairers are not usually able to challenge his accurate assessments. As an incentive for his stellar performance over the years, he represented MSC McKay(Ja) Ltd. in Las Vegas at the Nease Car Show in 2005

Norris Campbell

Senior Assessor - Montego Bay Branch Office
Norris Campbell is no stranger to success. Since coming to MSC McKay in 2003 he has occupied the position of Valuator, Junior Assessor and now Senior Assessor. His passion for cars began when at twelve years old he would often observe his older step brothers as they repaired vehicles. His natural inclination towards auto mechanics lead him to become a qualified Motor Technician at the Jamaica German Automotive School. Through Brown’s Town Community College in St. Ann, he also pursued a pre-engineering course offered by the University of Technology in Kingston, Jamaica. Prior to his employment at MSC McKay, Mr. Campbell worked as a service technician at a Texaco station and always spent his time around racing cars. As senior Assessor of the Montego Bay branch, which serves a wider area than the other branches, he is responsible for carrying out assessments in Trelawny, Hanover, Westmoreland and all of St. James. With a keen eye for detail, Mr. Campbell is always able to detect things on a vehicle which the average eye would normally overlook. He prides himself on being able to point out anything unusual especially in cases of tampering or theft. His greatest sense of fulfillment comes from knowing his assessments are accurate and are in favour of all parties - vehicle owners, repairers and insurance companies. He is particularly proud of the MSC McKay’s integrity and the level of respect he has gained in the industry as a result. He loves the fact that the company sets industry standards and has managed to cultivate a relaxed yet professional work environment.

Peter Bellanfante

Senior Assessor - Mandeville Branch Office
Peter Bellanfante left the banking sector in the mid-nineties during its period of turmoil in Jamaica. He decided to pursue an entirely different career path which was more suitable to his skills and interests. This pursuit inevitably lead him to MSC McKay (Ja) Ltd. initially on a part-time basis between 1997 and 1999. He accepted full-time employment in 1999 as a Junior Assessor at the head office where he served until 2001. He spent a year in Montego Bay and often went to Ocho Rios when necessary as a stand-in for the Senior Assessor there. In 2002 he was transfered to Mandeville to serve as Senior Assessor for that branch. He has since cultivated and maintained a strong client base in Manchester and keeps close contact with insurers, repairers and clients. Mr. Bellanfante's favourite aspect of the job is interacting with clients, especially offering expert assistance during the accident claim and repair process. His most rewarding experience took place during 2006 when he was able to make two motor vehicles roadworthy within a week of their owners' accident. For him that was a record breaking accomplishment. He attributes the success of the Mandeville branch to the confidence they have gained from insurers, repairers and clients through consistency, impeccable work quality and amicable relationships.

Hopeton McKay

Senior Assessor - Kingston
Mr. Hopeton McKay has spent 40 years in the field of service maintenance and all aspects of the mechanical and servicing evaluation of heavy duty earth moving equipment. Inspecting this type of equipment is not new to him. He has been trained on equipment covering Caterpillar, John Deere, P & H, Rome, Cummins,Dress, Case Hyster. He has worked with Alcan Sprostons, Jamtrac, Powertrack, West IndiesHome Contractors and IMCA. He brings a depth of knowledge to MSC McKay.